Privacy Policy

Last updated: May 18, 2026

This Privacy Policy explains how Granville collects, uses, discloses, and protects personal information through this website and related inquiry, sign-up, and onboarding flows.

Who we are

Granville Finance is a trading name of 17409052 Canada Inc. In this Privacy Policy, “Granville”, “we”, “us”, and “our” refer to that entity unless a specific product disclosure says otherwise.

Scope

This Privacy Policy applies to personal information collected through:

  • this public website
  • contact forms or email inquiries
  • sign-up and onboarding intake flows that link from this website
  • communications relating to website inquiries, platform access, or business onboarding

Separate product terms, customer agreements, or partner agreements may contain additional privacy or data-processing terms.

Information we may collect

Depending on how you interact with Granville, we may collect:

  • contact details such as name, business email, phone number, title, and company name
  • inquiry details and message content you submit to us
  • onboarding or business information needed to evaluate a commercial relationship
  • technical and usage information such as IP address, device and browser information, pages visited, and referral data
  • cookie and similar tracking information as described in our Cookie Notice

We may also receive information from service providers, analytics providers, fraud or compliance tools, business partners, or other parties involved in onboarding and payment operations.

How we use personal information

We may use personal information to:

  • respond to inquiries and communicate with you
  • evaluate sign-up, onboarding, and platform access requests
  • operate, secure, monitor, and improve the website and related services
  • detect, prevent, and investigate fraud, abuse, security incidents, and other harmful activity
  • carry out compliance, due diligence, sanctions, AML, or other legal and regulatory review where applicable
  • maintain business records and support internal reporting, audit, and operational controls
  • comply with applicable law, court orders, regulatory obligations, and lawful requests

Cookies and analytics

We may use essential cookies and limited analytics or similar technologies to operate, secure, and improve the website. For more detail, see our Cookie Notice.

If Granville introduces optional analytics, advertising, or other non-essential tracking tools, this Privacy Policy and the Cookie Notice may be updated accordingly.

Disclosure of personal information

We may disclose personal information to:

  • affiliates and group companies
  • hosting, infrastructure, analytics, communications, and support providers
  • compliance, fraud, identity, or sanctions screening providers
  • payment, banking, or other regulated counterparties involved in evaluating or delivering a service
  • professional advisers, auditors, or insurers
  • regulators, law enforcement, courts, or other public authorities when required or permitted by law

We do not sell personal information in the ordinary course of operating this website.

Cross-border processing

Granville and its service providers may process or store personal information inside or outside your home jurisdiction, including outside Canada. Personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and access by local courts, regulators, or law-enforcement authorities.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • handling inquiries and onboarding
  • maintaining business and compliance records
  • meeting contractual, legal, regulatory, tax, audit, and dispute-resolution obligations

Retention periods may vary depending on the relationship, the type of information, and applicable law.

Security

Granville uses administrative, technical, and organizational safeguards designed to protect personal information. No system or transmission method is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Subject to applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to withdraw consent in some circumstances.

To make a privacy request or ask a question about this Privacy Policy, contact:

  • Privacy contact details published on the Contact page

We may need to verify your identity before acting on a request.

Children

This website is intended for business and professional audiences. It is not directed to children, and Granville does not knowingly collect personal information from children through this website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

For privacy questions or complaints, contact:

  • Privacy contact details published on the Contact page